The Technical Writer is primarily responsible for documenting various systems for both technical and non-technical users in compliance to the company’s established standards and guidelines. Its key responsibility is the development of data flow diagrams, flow charts, installation guides, user manuals, data dictionaries, system requirements specifications and detailed design documents.
What You Will Be Doing
- Research, outline, write, and edit content, working closely with various departments to understand project requirements.
- Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards.
- Develop content in alternative media forms for maximum usability, with consistent voice across all documentation
What We’re Looking For
- Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field
- Has at least 1 year of experience as a Technical Writer
- Has experience in writing documentation and procedure manuals for various audiences
- Has experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
- Has firm understanding of SDLC (systems development lifecycle)
- Proficient in using MS Word, Excel, PowerPoint and Visio
- Previous experience in software development is a plus
- OK to accept Project-Based Type of Employment
- Amenable to work 2x a week onsite in Makati